ABCmouse Reviews

1.5

/5.0

45 customer reviews

7 %

reviewers recommend

ABCmouse

ABCmouse, known for its interactive learning games and activities, is rated 1.5 out of 5. The rating reflects how children ages 2-8 and parents view their experience with ABCmouse. Reviews of ABCmouse are verified before publication.

How would you rate ABCmouse?

45 Reviews on ABCmouse

by Tanya

Aug 12, 2022

Fraud beware

Fraud beware , I subscribed for one year last August as my grandson liked it and could use it when he came over, he has just moved far away from us. On August 6th I was debited on my credit card for the next year subscription which was a Saturday and found out on the Monday 8th August when checking my account online. I immediately cancelled my subscription but was told I would not be getting a refund but could use ABC Mouse for another year. Trying to get hold of them after this was a nightmare, they don't respond to emails.
At no time was I alerted that the subscription had run out and would I like to renew which in my experience all other companies do.

by Charlotte P.

Aug 06, 2022

Do not trust this company

I signed up for a free trial of ABC mouse through a cashback website about a month ago but thought I had cancelled it. Then today with no prior warning that my subscription was due I got a notification from Paypal that I had paid $12.99 to Age of Learning. I promptly went on the ABC mouse website and also downloaded the app hoping to find a way to cancel my subscription. Both are very basic and there seems to be no way to cancel the subscription through either route.

by Michelle Jackson

Aug 03, 2022

Good!

I Signed Up For ABCmouse My Kids Love It! Go On The Learning Path Love It! And Toddler Time Graduate Love It!

by Hansen992

Jul 15, 2022

Beware of ABC Mouse

Beware of ABC Mouse; they tried to scam me. I signed up for a yearly subscription in 2018. I canceled the subscription in 2020 and have a cancellation confirmation email from ABC Mouse. On July 14, 2022, ABC Mouse tried to charge an expired credit card for the yearly subscription fee of 59.99. My credit card company flagged the fraudulent charge. Additionally, I contacted ABC Mouse regarding the situation at which time they tried to upsell me a different subscription. It’s billing practices are outright fraudulent.

by Marion774

Jul 13, 2022

SCAM

0 STARS. This app fraudulently charged my credit card this year after canceling the subscription in 2016! What a headache, no one answers customer support. Finally got someone on the chat option who acted like he was doing me a favor. To top it off, I had to then spend more time on the phone getting a new credit card number. DO NOT GET THIS APP.

by Celina Howell

Jun 28, 2022

Absolute ripoff

This company is a complete scam. They store your card info and charge it without notification either before or after. When asked about it they say you should be checking your bank charges. Upstanding companies notify you of upcoming charges. SCAMS hide behind you should be monitoring. It's embarrassing how terrible this company is.

by Penny

May 28, 2022

IT WAS TERRIBLE MY KID WAS CRYING…

IT WAS TERRIBLE MY KID WAS CRYING BECAUSE IT WOULD NOT LET HER DO ANYTHING YOU TAKE YOUR STUPID APP AND FIX THE HELL OUT OF IT YOU ARE THE WORST PEOPLE EVER THANKS FOR NOTHING MY KID SAID IT WAS THE WORST GAME AND HER OLDER SISTER SAID ROBLOX IS MUCH BETTER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

by Sebastian555

Dec 13, 2021

STOP NOW...Do Not Subscribe!!!

I am writing this review in hopes of sparing every would be subscriber a huge headache.
**If you so much as accept a free trial membership from this site, they will require a payment method to be logged with them. It is nearly impossible to cancel any subscription with them. You will be redirected/ rerouted innumerable times.
I have attempted to cancel a trial offer with them and in order to do so that has to be done through the parent portal. There it gives options, which send you to other landing pages that contain more offers. You never get a confirmation that you have successfully unsubscribed. I hate these companies that rape your banking account by frustrating a consumer with rerouting. This needs to be stopped. I will be following this up with the FCC.

by Lane440

Apr 24, 2021

DO NOT USE

Don't believe the actors in the adverts.
This company will take your money and run.
I've been trying to cancel my subscription now for 3 months and still not able to shake them off.

by Marian Moreno

Apr 14, 2021

Really trashy

We were trying to delete abc mouse for hours and it kept telling us to go to the app store or itunes when we ended up having to go to paypal to cancel if you were also like us and trying to get rid of abc mouse for a long time after they charged us even though we didn't use it i saw so many people get trapped in this cult like app and since i found out how to escape USE YOUR PAYPAL GUYS DONT GO TO APPLE anyways i would never recommend this trash to anyone else wasted 6 hours of my day

ABCmouse Q&A

What is the commission plan

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I got a free trial, for a month, but why am I being charged a dollar everyday ??

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I was seriously considering ordering ABC mouse however there are a lot of Negative Reviews online. Do you have any reassuring advise.

Don't do it. Find another learning app. The app it self is glitchy always kicking us out in the middle of stuff and it's not a free trial. They will charge you over and over and over! HUGE SCAM

by Romero - February 20, 2020

Do NOT sign up. The app is terrible and they will keep charging you over and over.

by Rodriquez987 - February 17, 2019

Find a free app. There are thousands. Do not sign up for abc mouse. They enroll you in continuous upcharges. You may enroll in just the basic package they will enroll you in an assessment package. Once you cancel that, they will enroll you in something else. Save your money.

by Myrtle D. - February 20, 2018

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This question is only to customers and not to abcmouse unless you have something beneficial to add and not a bunch of BS. What can we do to stop this company from scamming and trapping people in their service and literally stealing hard earned money. Something they do not know about apparently since they believe in trapping people in their service instead of just focusing on providing a service that is too good to turn down like successful companies.

File complaints against them with both your state's Attorney General's Office and the BBB.

by Tamara460 - February 13, 2019

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Yes, I recently signed up for my 5yr old and I want to add another child to my account, how do I do that

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